Front of House Manager – Ref: EE05222 -(220000CG)

Salary: G7 £27,514 – £31,895 (pro-rata)
Contract: Job share 24.5 hours including Saturday working

The New Art Gallery Walsall opened in 2000 in the heart of Walsall town centre. Since then it has remained a significant venue for the visual arts regionally, nationally and internationally. Hosting a vibrant artistic programme, combining the very best in contemporary art with the Modern and the historic, the Gallery is also home to the renowned Garman Ryan Collection and a significant collection of contemporary works. The impressive and award winning building provides a truly unique place for visitors to enjoy, discover, learn from and participate in the visual arts.

We are seeking an enthusiastic and dynamic individual to join our team for the next exciting stage in the Gallery’s development.  Your duties will include:

  • coordinating the planning and delivery of Front of House services in an efficient and effective manner
  • prioritising both visitor experience and customer care through enhancement and support of the artistic programme.
  • organisational and staff development, and the reporting of performance management information.

Previous managerial experience of working directly with the public in a visitor attraction role would be an advantage.

View Job Description and Employee Specification

View Information for Applicants

Closing date: 13th November 2022

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.  The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and adults entrusted to our care and it is our expectation that all staff will share this commitment. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for this role.

The New Art Gallery Walsall